6.1 | General | The process is the systematic use of policies, procedures and practices for communication and consultation, setting the context, and for the assessment, treatment, monitoring, review, recording and reporting of risk, and belongs inside management and decision-making rather than beside it (ISO 31000:2018, 6.1). The step before 6.1 supplies its input, so run both together. |
6.2 | Communication and consultation | Communication and consultation help stakeholders understand risk, the basis for decisions and the reasons for actions, and should happen throughout the process (ISO 31000:2018, 6.2); for AI the organization should involve and inform the stakeholders an AI system affects, including those newly introduced by its use, and should communicate its policies and commitments on AI risk so that the views gathered inform fairness criteria, oversight and transparency. The step before 6.2 supplies its input, so run both together. |
6.3.1 | General | Establishing the scope, context and criteria customizes the process so that assessment is effective and treatment appropriate (ISO 31000:2018, 6.3.1); for AI this means being explicit about which AI systems, uses and life cycle stages the process covers and about the AI-related objectives (Annex A) against which risk is judged. The step before 6.3.1 supplies its input, so run both together. |
6.3.2 | Defining the scope | The organization sets out the scope of each risk management activity (ISO 31000:2018, 6.3.2): its objectives and the outcomes expected, the period and places covered, what is in and out, the tools and techniques, the resources and who is responsible, and how it connects with other projects, processes and activities. The step before 6.3.2 supplies its input, so run both together. |
6.3.3 | External and internal context | The process context comes from understanding the setting in which the organization pursues its objectives (ISO 31000:2018, 6.3.3). For an AI system that setting includes its social, legal and contractual surroundings, the stakeholders with their needs and expectations, the data it relies on, and the organization's own AI capabilities and limits. The step before 6.3.3 supplies its input, so run both together. |
6.3.4 | Defining risk criteria | The organization states how much risk, and of what kinds, it is prepared or not prepared to take, and fixes criteria for judging how significant a risk is (ISO 31000:2018, 6.3.4), considering: the kinds of uncertainty, tangible or intangible, that can affect outcomes and objectives; how consequences and likelihood are defined and measured; timing factors; whether measurement is consistent; how a level of risk is arrived at; how several risks together or in sequence are handled; and the organization's capacity. The step before 6.3.4 supplies its input, so run both together. |
6.4.1 | General | Risk assessment covers identification, analysis and evaluation together, done methodically, repeatedly and with stakeholders, using their knowledge and the best information available (ISO 31000:2018, 6.4.1). For AI it is redone whenever the system, its data or its uses change, and it draws on the AI objectives and risk sources of Annexes A and B. The step before 6.4.1 supplies its input, so run both together. |
6.4.2.1 | General | Risk identification finds, recognizes and describes the risks that might help or prevent achieving objectives, using relevant, appropriate and current information (ISO 31000:2018, 6.4.2); for AI it is broken into identifying assets and their value, risk sources, potential events and outcomes, existing controls and consequences, and should consider risks to the organization, to individuals and to society. The step before 6.4.2.1 supplies its input, so run both together. |
6.4.2.2 | Identification of assets and their value | The organization should identify the assets an AI system involves or affects and their value: assets of value to the organization, assets of value to individuals and assets of value to society, so that the harm a risk can do is judged against what is at stake for each. The step before 6.4.2.2 supplies its input, so run both together. |
6.4.2.3 | Identification of risk sources | The organization identifies where AI-related risk can come from, starting from the Annex B list: how complex the operating environment is, missing transparency or explainability, how far the system is automated, machine learning, hardware issues, life cycle issues and technology readiness. The step before 6.4.2.3 supplies its input, so run both together. |
6.4.2.4 | Identification of potential events and outcomes | The organization should identify the events that the risk sources can give rise to and the outcomes they can produce for the assets identified, including outcomes the system's designers did not intend and outcomes that emerge from its interaction with people and other systems. The step before 6.4.2.4 supplies its input, so run both together. |
6.4.2.5 | Identification of controls | The organization should identify the controls already in place that affect the AI risk, including technical measures in the system, organizational measures around it and the human oversight applied, and how effective they are. The artefact behind the answer is register of existing controls per AI system with their effectiveness. The step before 6.4.2.5 supplies its input, so run both together. |
6.4.2.6 | Identification of consequences | The organization should identify the consequences of the events for the organization, for individuals and for society, both tangible and intangible, and the AI-related objectives of Annex A they bear on. The artefact behind the answer is consequence statements per event referencing the affected objectives. The step before 6.4.2.6 supplies its input, so run both together. |
6.4.3.1 | General | Analysis aims to understand each risk, what it is and how it behaves, and where suitable its level, looking at uncertainties, sources, consequences, likelihood, events, scenarios, and the controls in place and how well they work (ISO 31000:2018, 6.4.3). The artefact behind the answer is risk analysis method and results per AI system. The step before 6.4.3.1 supplies its input, so run both together. |
6.4.3.2 | Assessment of consequences | The organization assesses what each identified risk would do: how critical the impact would be, the tangible and intangible effects on the organization, on individuals and on society, and the basis used to judge the overall impact. The artefact behind the answer is consequence assessment with criticality and tangible and intangible impacts. The step before 6.4.3.2 supplies its input, so run both together. |
6.4.3.3 | Assessment of likelihood | The organization should assess the likelihood of each event and its consequences, recognizing that for AI systems historical data can be scarce, that likelihood can change as the system learns or its context shifts, and that the assessment should state its uncertainty. The step before 6.4.3.3 supplies its input, so run both together. |
6.4.4 | Risk evaluation | Evaluation sets the analysis results against the risk criteria to decide where more needs to be done (ISO 31000:2018, 6.4.4); the outcome may be to do nothing more, to look at treatment options, to analyse further, to keep existing controls or to revisit objectives. The step before 6.4.4 supplies its input, so run both together. |
6.5.1 | General | Risk treatment selects and implements options for addressing risk in an iterative cycle of formulating and selecting options, planning and implementing treatment, assessing its effectiveness, deciding whether remaining risk is acceptable and treating further if not (ISO 31000:2018, 6.5.1); for AI the cycle should continue through operation because treatments applied to a learning system can lose effect. The step before 6.5.1 supplies its input, so run both together. |
6.5.2 | Selection of risk treatment options | Choosing treatment weighs what an option gains against its cost, effort and drawbacks, and options can be combined (ISO 31000:2018, 6.5.2). In practice the record is selected treatment options per AI risk with the rationale. The step before 6.5.2 supplies its input, so run both together. |
6.5.3 | Preparing and implementing risk treatment plans | Treatment plans set out how the chosen options will be put into effect, so that everyone involved understands the arrangements and progress can be tracked (ISO 31000:2018, 6.5.3): the reasons for the choice, who is accountable for approving and carrying it out, the actions, the resources, how performance will be measured, the constraints, what is reported and monitored, and when actions happen. The step before 6.5.3 supplies its input, so run both together. |
6.6 | Monitoring and review | Monitoring and review exist to check and raise the quality and effectiveness of the process's design, implementation and results, and are planned into it (ISO 31000:2018, 6.6), covering planning, collecting and analysing information, recording what is found and feeding it back. The step before 6.6 supplies its input, so run both together. |
6.7 | Recording and reporting | The process and what comes out of it are written down and reported (ISO 31000:2018, 6.7), so that activities and results are shared across the organization, decision-makers have information, risk management gets better, and dealings with stakeholders, including those accountable for risk, are supported. The step before 6.7 supplies its input, so run both together. |